PennDOT Invites Public Feedback on Winter Road Services

HARRISBURG, PA — The Pennsylvania Department of Transportation is inviting residents to share feedback about the agency’s winter services through a statewide online survey.

Officials say the survey is part of the department’s annual effort to evaluate snow removal operations and better understand how the public views winter road maintenance across Pennsylvania.

The survey, available through April 14, takes about five minutes to complete and includes 17 questions about residents’ expectations for safe and passable roadways after winter storms, how snow-removal priorities should be ranked and how respondents rate PennDOT’s winter services. Responses are anonymous.

“I’m incredibly proud of how the PennDOT team met the mission across Pennsylvania this season, working around the clock to keep people and goods moving,” PennDOT Secretary Mike Carroll said in a statement. “The public’s input through this annual survey helps us review perceptions and knowledge of our operations, while we also look for public information opportunities.”

The survey also asks respondents how they receive roadway information and whether they use the state’s traveler information system, 511PA. During winter weather, the service provides traffic and incident updates, plow-truck locations, road conditions and access to more than 1,200 traffic cameras across the state.

The department encourages Pennsylvanians to complete the survey to help improve winter maintenance operations and public communication in future seasons.

Residents can access the survey through PennDOT’s website.