This casino is in trouble because it fails to be a vital part of hte Sullivan County tourism industry. It fails to lead an industry and instead ignores opportunities to spread its name and be a good partner. For instance, at Bethel Woods there is no mention of a casino down the road!! The casino has a major music venue right there!! There are beautiful natural wonders which could be easily explored using Resorts as a base. Provide some tours already! Build a baseball diamond and sponsor a team. This casino has table games - it should be very successful. What the casino does have is staff shortage, no valet, no room service, cheep laughable giveaways, low payouts, and no quick food service, which all interfere with gambling.