This is extortion, they are robbing people blind. When you call, they ask you to read your own meter and send them a picture. They like to talk to you like you are stupid and are very nasty. I asked these fools How is it my bill was $154.00, then $1026.06 and now it is $3k? The F*@k is wrong with these people? And I notice they do it to a lot of seniors. My father-in-law is a disabled vet , my son is also disabled and I am an insulin-dependent diabetic. We can not afford for them to cut the power off. Can we say Lawsuit?