In reply to Ernest A Schmidt.

Nyseg took 2 of the same payment out of my account. My bill was 191. 48 so they took that amount twice. When I called I got the run around. After I asked to speak to a manager I was told "call the 21st of Feb. and request a refund. When I called they said " there is no refund because your next bill generated and it was 355.85 so we deducted it from that and now you still owe us...." ,almost double my normal bill.