My electric bill average from $ 300.00 -$400.00 winter usage. This month $750.00. It's ridiculous living in the same house over 8 years. NYSEG needs to fix how people can apply for HEAP. The only way you can get a payment applied is to be in a final termination. The process is to long, and they can't even generate letters. Get it together!! This should not be our responsibility. Fix this problem immediately.