Some NYSEG Customers Taking Drastic Measures to Lower Bills

As we’ve been reporting, NYSEG and other electricity customers have experienced dramatic spikes in their electric bills this winter, with some seeing their costs double or even triple.

Some NYSEG customers have taken drastic measures in recent months to combat sky-high energy bills: unplugging every appliance before bed, layering up instead of turning the thermostat above 60, and even turning off the heat entirely.

Radio Catskill’s newest reporter Kimberly Izar spoke to some of these customers about how they are coping with the unexpectedly high bills.

Local state representatives Assembly member Paula Kay and Sen. Peter Oberacker have advised customers in their districts to reach out to their offices for questions or concerns.

New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) say the true drivers of high bills this winter season include soaring supply rates caused by energy generating companies along with increase household usage. NYSEG and RG&E urge customers to take advantage of a variety of assistance programs to avoid falling behind on bills and disconnections.

NYSEG: visit nyseg.com/winter-energy-tips or call 888.315.1755

RG&E: visit rge.com/winter-energy-tips or call 877.266.3492